Guest Reviews

Our wonderful visitors are the reason we’re in business. Here are some of the great things they’ve said about us.

Average Rating:
4.1
Total Number of Reviews:
7
 
  • August 1, 2018
    Debra
    Great location and good service on arrival and any problems we reported. We had 2 rooms. Room 1103 was meant to be for 3 people but should not be rented for 3. Couch is not big enough for a bed and the foam mattress should not be offered as a bed when paying for a room for 3. Room 905 was well worth the money but would not use 1103 again. 1103 was Too cramped and too many things wrong with the room.
  • July 31, 2018
    Tina B
    We rented two condos at the Diamond head beach hotel, 301 and 303. 303 was great. Newly renovated and very comfortable. We had some issues with 301 in that there was only hot water in all the sinks, shower and toilet which made it impossible for us to stay there. It was due to an issue in the building and not fixable during our stay. Once we notified Mark and his crew, they did everything they could to accommodate us and couldn't have been more helpful to make sure our vacation wasn't ruined. We ended up moving to a hotel for the remainder of our stay and Mark gave us a full refund even though we stayed there for two days.
  • July 8, 2018
    Lyn D
    Great location, very comfortable. Happy all round with everything. Only complaint would be very slow wifi connection.
    Diamond Head Beach Hotel & Residences
    Thank you for being great guests -- it would be our pleasure if you choose to stay with us on your next Hawaiian adventure on Oahu. Our services team will check into the WFi for you, since each room has it's own hi-speed access - Until we meet again -- A Hui Hou, The Hawaii Americana Team
  • April 1, 2018
    Nancy S
    I’m in 1205 this weekend and I normally adore staying at this building. This particular suite is not well maintained. There is a sign on the window saying please do not open. This leaves the only option of keeping the front door open. Not conducive for sleeping. The air conditioner iblows straight into your head so you either sweat at night in a closed suite or freeze with ac blowing on your head. Also the smoke alarm went off at 2:45 am -I disconnected it and the rep came and removed it the next day..otherwise...bathroom and bed comfortable
    Diamond Head Beach Hotel & Residences
    Thank you for the great feedback, and hope to see you again at Diamond Head Beach Hotel & Residences
  • December 27, 2017
    Joyce
    Great customer service.I'm a satisfied client here. I will surely go back here.
    Diamond Head Beach Hotel & Residences
    Thank you for the great feedback, and hope to see you again at Diamond Head Beach Hotel & Residences
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We’ll do everything we can to make sure you’re a satisfied guest, too!

Very Happy Stay – My husband and I spent 9 nights in the apartment In Waikiki beach. We were very happy with everything. Communication was prompt and informative. The room had everything you need to base yourself from to have a great holiday. The sunsets from the 10th floor balcony were superb. The snorkel and beach umbrella and chairs that is there for your use were greatly appreciated and taken advantage of. We definitely hope to return some day and have told all our family and friends how happy we were. — Aloha Michael & Trish [VRBO Aug 2016]

Ocean Front/Gold Coast/Beach front/Awesome Ocean View Property and condo in a quiet and great part of town, considered the Diamond Head gold coast.
Amazing views on both sides of the unit.
Excellent shower water pressure, with immediate hot water.
Clean condo, furniture and mattress.
Massive TV
Excellent and solid Wifi.
Private end unit.
Property manager available for the late check in and very helpful. — JC [VRBO September 14, 2016]